Use case
Handover checklists that travel with the work
Handovers improvised every time are handovers that lose things. Orbit's templated handover checklists ensure the same context transfers every time.
Who it's for
- Multi-shift help desks
- MSPs with shift coverage
- Service teams with regular team rotations
Pain points we solve
- Different techs handing over different things
- Critical context lost between shifts
- No standard for what 'good handover' looks like
How Orbit fits
Define the checklist once. Apply at every handover. Adjust as you learn.
Capabilities
What Orbit delivers
Templated checklists
Define handover requirements.
Acknowledgment required
Handover incomplete until receiving party acknowledges.
Common use cases
When teams reach for this
- Shift change handovers
- PTO coverage handovers
- Account-manager transitions
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