Who is the design partner program for?

MSPs, IT support firms, and B2B service operators running between 10 and 200 client books, with at least 3 techs on the team. We want operators with enough scale to stress-test the workflows, but not so much that switching is a multi-quarter ordeal.

$29.50/user/month for year one (50% off the published $59 Growth tier). After year one, you renew at the then-current Growth rate. White-glove migration is included.

What's the time commitment?

About 30 minutes a month for the feedback call. A few minutes per week on Slack/email when something specific comes up. We don't ask for office visits, advisory hours, or anything that looks like consulting work.

Will my data be referenced in marketing?

Never without explicit, written approval. Case studies are co-authored with you. We never use customer data in research or aggregated benchmarks without your permission.

What if Orbit isn't the right fit?

If we mutually agree it's not working within the first 60 days, we'll help you migrate back to your previous PSA at no charge — including a full export of everything you put into Orbit.

Design partner program

The operators building Orbit, with us.

Orbit is in early access. The design partner program is how we make sure the platform actually solves the workflows MSPs deal with every day — and the way we say thank-you to the operators who help us get it right. 50% off year one, white-glove migration, named feedback channel, and the chance to put your fingerprints on the roadmap.

Apply to be a design partner See standard pricing

What you get

50% off year one

Locked-in design-partner pricing for the first 12 months. Full platform access — Growth tier capabilities with no module gating.

Named feedback channel

A dedicated Slack-or-email channel into Orbit engineering. Your team's pain points become roadmap items, not faceless support tickets.

White-glove migration

Orbit engineering handles your data import from ConnectWise, Autotask, HaloPSA, Kaseya, or whatever you're running today. We measure success in days-to-live, not months.

Feature credit when your story ships

When we feature your firm in a case study, you get 3 additional months free on top of the 50% off — totaling 15 months at design-partner pricing.

What we ask in return

Design partner is a real relationship, not a discount code. Here's what we ask from the operators in the cohort — and what we explicitly don't ask.

Honest feedback, ~30 minutes a month
A monthly call with someone on the Orbit team. We ask what's working, what's frustrating, what would change your week. No NPS forms.
Real-world usage signal
We watch how your team actually uses Orbit — which surfaces in product analytics + your monthly debrief. We don't snoop your customer data.
Co-authored case study
Once you've been running on Orbit for 90 days, we'll co-author a short case study with you. You approve every word before it ships.
Cap the program at 25 partners
We intentionally keep the cohort small so we can actually do this well. Once we're full, applications go to a waitlist.

Case studies

First wave of design partners is onboarding now. Co-authored case studies publish here as each partner crosses 90 days on Orbit. Want to be first?

The first three case studies publish Q3 2026.

We publish each with the partner's named approval, real numbers (revenue saved, hours recovered, churn moved), and a pull-quote from the operator in their words. No anonymous logos and no fabricated testimonials.

Apply for the first cohort

Frequently asked

Who is the design partner program for?: MSPs, IT support firms, and B2B service operators running between 10 and 200 client books, with at least 3 techs on the team. We want operators with enough scale to stress-test the workflows, but not so much that switching is a multi-quarter ordeal.
What does it cost?: $29.50/user/month for year one (50% off the published $59 Growth tier). After year one, you renew at the then-current Growth rate. White-glove migration is included.
What's the time commitment?: About 30 minutes a month for the feedback call. A few minutes per week on Slack/email when something specific comes up. We don't ask for office visits, advisory hours, or anything that looks like consulting work.
Will my data be referenced in marketing?: Never without explicit, written approval. Case studies are co-authored with you. We never use customer data in research or aggregated benchmarks without your permission.
What if Orbit isn't the right fit?: If we mutually agree it's not working within the first 60 days, we'll help you migrate back to your previous PSA at no charge — including a full export of everything you put into Orbit.