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Solution

Recurring revenue you can rely on

If your monthly invoicing is a multi-day project for your finance person, something's broken. Orbit automates recurring billing — retainers, per-seat agreements, monitoring fees, overages — and pushes invoices through Stripe with full reconciliation.

Who it's for

  • MSPs on per-seat or flat-fee agreements
  • Service teams selling monitoring or managed offerings
  • SaaS support teams with subscription support tiers
  • Anyone manually building recurring invoices each month

Pain points we solve

  • Manual invoice creation at month-end
  • Missed overage billing because no one tracked it
  • Failed cards going unnoticed for weeks
  • Renewals not reflected in billing until someone updates the spreadsheet

How Orbit fits

Orbit's billing model is built around agreements: a per-client recurring fee, optional usage components, and clear renewal dates. Each cycle, the agreement generates an invoice, runs it through Stripe, reconciles the payment, and updates the financial record.

Capabilities

What Orbit delivers

Agreement-driven invoicing

Define the agreement once. Orbit generates invoices every cycle, with overages and one-offs included.

Per-seat scaling

Per-seat agreements auto-update with seat changes and prorate as needed.

Stripe-native payments

Cards, ACH, and other Stripe-supported methods. Auto-charge or manual approval.

Failed-payment dunning

Configurable dunning sequences — email, call task, account flag — when payments fail.

Renewal management

Renewal dates surfaced before they hit, with workflow for re-pricing or scope changes.

Common use cases

When teams reach for this

  • Monthly MSP retainer billing
  • Per-seat managed offerings
  • Mid-month seat changes with proration
  • Annual renewal re-pricing

Frequently asked questions

Can we mix recurring and one-off billing?
Yes. A client can have a recurring agreement plus one-off invoices for project work, all on the same record.
What payment methods are supported?
Any payment method Stripe supports — primarily credit card and ACH for most service businesses.
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