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What shipped recently

Every meaningful change to the Orbit PSA platform — features, improvements, fixes, and security updates — published as it ships. We post at least one summary on the third Tuesday of every month, plus a per-ship entry for material changes.

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  1. ·2026.05.21Feature

    Public trust & legal pages

    Published the full trust foundation: /security with the compliance matrix and incident-response policy, /privacy (GDPR + CCPA), /terms with a 99.9% uptime target, and /sub-processors (GDPR Article 28 disclosure for all 10 third-party services).

    Security →Sub-processors →
  2. ·2026.05.21Feature

    PSA Glossary — 40+ terms

    Shipped a comprehensive glossary covering PSA, CRM, RMM, SLA, MRR, capacity utilization, AI risk intelligence, SOC 2, and more. Each term has a definition, a 'why it matters' callout, and cross-links to feature pages. Marked up with Schema.org DefinedTerm for AI search citation.

    Read the glossary →
  3. ·2026.05.20Feature

    Interactive ROI calculator

    Added a live calculator on the pricing page. Pick team size, billing cadence, current stack, and time horizon — the number updates in real time. Replaces the static $59 vs $174 framing with a personalized savings figure.

    Try the calculator →
  4. ·2026.05.20Improvement

    Pricing restructure: Growth $59 + Scale custom

    Simplified pricing from three tiers down to two. Growth at $59/user/month covers the full platform (PSA + CRM + Tuesday AI + Stripe-native billing). Scale is custom-quoted for multi-team operations with SSO, EU data residency, and a written SLA.

    See pricing →
  5. ·2026.05.19Feature

    Migration playbooks for ConnectWise, Autotask, HaloPSA, Kaseya BMS

    Detailed step-by-step migration guides for the four most common PSA platforms. Each covers schema mapping, agreement-port strategy, ticket-history backfill, and the time-tracking handoff.

    ConnectWise migration →Autotask migration →
  6. ·2026.05.19Improvement

    Site-wide JSON-LD expansion

    Added BreadcrumbList, SoftwareApplication, Article, Organization, FAQPage, WebSite + SearchAction, and Speakable schemas across the site. Wired pricing page with priced UnitPriceSpecification ($59 USD / user / month) so Google can show price in rich results.

  7. ·2026.05.18Improvement

    Image compression — 33 screenshots converted to WebP

    Average 87% file-size reduction with no perceived quality loss. Hero LCP image now uses a <picture> element with WebP source + PNG fallback and explicit aspect-ratio CSS — fixes the 0.148 CLS we were seeing on Mobile.

  8. ·2026.05.18Security

    Strict CSP, HSTS preload, security headers

    Shipped a strict Content Security Policy in next.config alongside Permissions-Policy, COOP, X-Frame-Options, and HSTS with max-age=63072000 and the Chromium HSTS preload list. All third-party services (Tawk, Cal.com, Stripe, GA4) tested under the new policy.

    Security details →
  9. ·2026.05.17Feature

    Tuesday AI risk briefings

    Launched Tuesday AI — a daily morning briefing that surfaces at-risk client accounts based on ticket-volume patterns, response-time slips, and NPS movement. Designed to land in the owner's inbox before clients escalate.

    How Tuesday AI works →
  10. ·2026.05.15Feature

    Stripe-native recurring billing

    Recurring invoicing, card-on-file, dunning, and payout reconciliation are now handled directly inside Orbit via the Stripe integration. No CSV export to QuickBooks for the recurring revenue line.

    Invoicing & payments →

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