How to actually measure managed services margin
Managed services margin is the most-misunderstood number in MSP financial reporting. This guide breaks down what to include, what to exclude, and how to use it to drive pricing decisions.
Written by Orbit Editorial Team
MSP & B2B service-operations writers
Reviewed for technical accuracy
Last reviewed
Quick Answer
Managed services margin is the most-misunderstood number in MSP financial reporting. This guide breaks down what to include, what to exclude, and how to use it to drive pricing decisions.
Who it's for
- MSP owners managing margin
Pain points we solve
- Margin calculated annually
- Loss-leader clients invisible
How Orbit fits
Real margin, real often, real action.
What Orbit delivers
Cost inclusions
Loaded tech cost, overhead allocation.
Revenue inclusions
Recurring fees, overages, pass-through.
When teams reach for this
- MSP margin analysis
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