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Solution

Standardize repeatable work, edit it once

Every service business has the same handful of workflows it runs over and over. Orbit's workflow templates let you define them once — steps, owners, automations, fields — and apply them as needed.

Who it's for

  • MSPs running standardized onboarding, offboarding, maintenance flows
  • Service teams with project templates
  • Internal IT teams running compliance and audit workflows

Pain points we solve

  • Repeated work re-invented every time
  • Different techs follow different versions of the same process
  • Process improvements that never make it into the actual work

How Orbit fits

Workflow templates in Orbit are first-class objects. Edit a template and existing instances can inherit. New instances always start from the latest version.

Capabilities

What Orbit delivers

Templated checklists

Define ordered steps with owners, due dates, and required fields.

Inherit from template

Existing in-flight instances can optionally inherit template changes.

Template versioning

Track template changes over time, with rollback.

Apply to client or project

Spawn a workflow from a template at the client, project, or ticket level.

Common use cases

When teams reach for this

  • New client onboarding
  • Employee onboarding/offboarding
  • Monthly maintenance flows
  • Quarterly business reviews

Frequently asked questions

Are templates reusable across clients?
Yes. One template can be applied to many clients, generating its own instance each time.
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