Use case
Audit-ready history without reconstruction
When the audit happens, your audit trail should already exist. Orbit captures ticket history, change records, and client interactions automatically. Exports happen on demand.
Who it's for
- MSPs serving compliance-driven verticals
- Internal IT subject to SOC 2, HIPAA, or similar
- MSSPs serving regulated clients
Pain points we solve
- Audit prep that takes weeks
- Email archives mined for evidence
- Inconsistent record-keeping across techs
How Orbit fits
Every ticket, change, and time entry is recorded. Exports include the full history. Audits happen in days, not weeks.
Capabilities
What Orbit delivers
Immutable history
Records can't be silently edited.
On-demand exports
Full history exports for any period or client.
Common use cases
When teams reach for this
- SOC 2 audit prep
- HIPAA audits for healthcare MSPs
- Customer-specific audit requests
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