How to migrate from Kaseya BMS to Orbit
Kaseya BMS is the PSA Kaseya pushes as part of their consolidated stack alongside VSA, IT Glue, and Datto products. Teams migrate to Orbit primarily to decouple from Kaseya's bundle pricing and consolidate to a single modern platform without the multi-vendor friction.
Written by Orbit Editorial Team
MSP & B2B service-operations writers
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Quick Answer
Kaseya BMS is the PSA Kaseya pushes as part of their consolidated stack alongside VSA, IT Glue, and Datto products. Teams migrate to Orbit primarily to decouple from Kaseya's bundle pricing and consolidate to a single modern platform without the multi-vendor friction.
Who it's for
- MSPs evaluating Kaseya consolidation pressure
- BMS users frustrated with platform pace and UX
- Teams wanting independent RMM choice (Kaseya VSA or otherwise)
Pain points we solve
- BMS feature development pace has lagged competing PSAs
- Bundle pricing pressure to add VSA + IT Glue + Datto modules
- Limited native AI / risk intelligence
- Support quality and platform availability concerns reported across MSP community
How Orbit fits
Orbit offers BMS customers a modern PSA + CRM with Tuesday AI, native Stripe billing, and a flat $59/user price — without vendor-bundle pressure. Pair with whatever RMM (Kaseya VSA, NinjaOne, Atera, Datto) you prefer.
What Orbit delivers
BMS data export support
Companies, contacts, contracts, tickets, time, invoices imported via CSV + API.
Contract preservation
Recurring service contracts and SLAs migrate intact.
Independent RMM continuity
Keep Kaseya VSA, or pair Orbit with NinjaOne / Atera / Datto RMM — your choice.
Modern automation
BMS workflow rules become Orbit visual automation triggers.
When teams reach for this
- Mid-contract Kaseya evaluation
- Post-incident platform reliability concerns
- Consolidating BMS + external CRM into one platform
- RMM decoupling without losing the PSA
Frequently asked questions
- How long does a Kaseya BMS to Orbit migration take?
- Typical 3-5 weeks for 10-40 user MSPs. Discovery 1 week, data export + import 1-2 weeks, parallel run + cutover the remainder.
- Can we keep Kaseya VSA (RMM) during the migration?
- Yes. Orbit is the PSA + CRM layer; VSA can stay in place. Tickets flow from VSA into Orbit via email-to-ticket and API webhook. You can re-evaluate VSA separately once Orbit is running.
- What about IT Glue?
- IT Glue (documentation) sits alongside the PSA, not inside it. Orbit integrates with IT Glue via API for ticket-to-documentation linking. The IT Glue migration is a separate evaluation if you want to leave Kaseya entirely.
- How does Orbit's price compare to Kaseya's BMS stack?
- BMS published pricing varies, but most Kaseya MSPs report $130-180/user/month for the consolidated stack (BMS + VSA + IT Glue + add-ons). Orbit's $59 covers the PSA + CRM layer; RMM stays at whatever you're already running (or you can switch independently).
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