Software
Ticketing and CRM in one platform
Ticketing without CRM is service ops without context. CRM without ticketing is relationships without delivery. Orbit combines both natively.
Who it's for
- Service teams running ticketing + CRM separately today
- MSPs
- IT support firms
Pain points we solve
- Disconnected ticketing and CRM
- Manual sync between systems
How Orbit fits
One platform. One data model. Tickets and relationships share their context.
Capabilities
What Orbit delivers
Tickets on client records
Every ticket attaches to the right client.
AI summaries
Roll up account history with AI.
Common use cases
When teams reach for this
- MSP ticketing + CRM
- Help desk + CRM
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