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Billing + payments

Service delivery and revenue, connected.

Hours logged on tickets flow to draft invoices. Invoices flow to Stripe collection. Every dollar of service work has a paper trail — and your team stops chasing payments in spreadsheets.

Live
Orbit invoices list showing partially paid, paid, sent, draft, and overdue invoices across multiple MSP clients

Who it's for

  • MSPs running monthly retainer billing
  • Consultancies invoicing project work
  • Service teams collecting credit card or ACH payments
  • Back-office staff running month-end close

The problem it solves

Most service businesses lose hours to billing reconciliation that should be automatic. Time tracked in one tool. Invoices built in another. Payments collected on a third platform. Three tools, three drift points, three places revenue leaks.

How it works

The flow, end to end

1

Generate from time

Approved time entries roll up into a draft invoice with one click. Adjust line items, then send.

2

Stripe-native collection

ACH and card payments natively. Clients pay via secure link. No external payment portal.

3

Recurring + counter-tickets

Recurring invoices for retainers; counter-tickets for credits and adjustments tied to the original invoice.

Key benefits

What teams actually get

The specific outcomes service teams see when they put Invoicing to work.

  • Cut month-end close to a single morning
  • Stop chasing payments in spreadsheets
  • Native ACH and card support via Stripe
  • Recurring billing without manual setup each cycle
Example workflow

A typical run-through

  1. 1.Month-end: approve all pending time.
  2. 2.Bulk-generate invoices from approved entries.
  3. 3.Send via Stripe. Track paid / sent / overdue inline.
  4. 4.Automated dunning for failed payments.
See Invoicing in action

Map this module to your workflow

Get a guided walkthrough of Invoicing & Stripe Payments tailored to your team, your client mix, and the tools you're replacing.

Pick a 15-min slot · No commitment required